Delete your BalanceAhead account
You can permanently delete your account and stored BalanceAhead data from inside the web app.
Before you delete
- Download an export from Settings → Data & Web App if you want a copy.
- If you have BalanceAhead Pro, account deletion cancels the subscription immediately. Any remaining paid access ends when you confirm deletion.
Deletion steps
- Sign in to BalanceAhead.
- Open Settings → Account & Data.
- Select Delete my account.
- Enter the account email and type DELETE.
- Select Permanently delete.
Deletion removes your authentication account and stored BalanceAhead financial, planning, profile, feedback, and billing-status records. It cannot be undone. Limited records may be retained where required for payment, security, fraud-prevention, or legal obligations.
Need help?
If you cannot access the account, email support@balanceahead.app from the address associated with it. We will verify ownership before acting.